Thanks for shopping at Prawmis. We have a store credit only policy on all returns no exceptions. If you are not entirely satisfied with your purchase, we’re here to help. You have 3 calendar days to return an item from the date you received it. To be eligible for store credit, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Please be careful not to get perfume, makeup or deodorant on the items. It will not be eligible for return. Your item needs to have the receipt or proof of purchase. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your return after inspecting the item. If your return is approved, we will initiate a store credit voucher. Please be advised that returns may take 3-10 days once we receive your order. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. All items that are discounted are final sale. Swimwear and Lingerie are not returnable. All items are thoroughly inspected before shipment being that we take pride in customer satisfaction.